I deliver Unconscious Bias training, though it’s not my bread and butter. Yet, it regularly gets the strongest response of any training. How? When people take the Harvard IAT test for Unconscious Bias, they find out that bias is not only about race, though this is vitally …
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When a Disciplinary Meeting Goes Wrong: What Every Employer Needs to Learn from Chloe Moffat’s Story
The Facts When a Disciplinary Meeting Goes Wrong: What Every Employer Needs to Learn from Chloe Moffat’s Story. In May 2025, 26-year-old Chloe Moffat took her own life. It was the day after she’d been called into a disciplinary meeting at HM Treasury. She had an exemplary employment record as a …
DARVO: it happens in workplaces more often than you may think.
From someone who spent over 30 years not knowing what I was looking at — and now I can’t unsee it! How it Manifests You raise a concern. You’ve rehearsed it, you’ve stayed calm, you’ve picked your moment. And then, almost before you’ve finished your sentence, something strange happens. …
Workplace bullying; the problem isn’t employees – it’s management.
The uncomfortable truths 81% of employers think they’re tackling workplace bullying.Only 36% of employees agree. That is what the latest research data from the CIPD and the BMC tells us as well as the fact that the biggest source of workplace bullying isn’t difficult employees. It’s …
When Confidence Outruns Expertise: What the Dunning–Kruger Effect Teaches Leaders
Whenever I hear the phrase, “you’ve got this,” I have a small, instinctive cringe. Not because I doubt myself — but because experience has taught me something different about complex challenges: the more complicated a problem, the less likely it is that anyone can confidently predict …
What My Early Career at Harrods Taught Me About Power, Silence, and Misogyny
In 1989 I started my career as a graduate trainee with Harrods. It seemed like a dream job. But behind the polished façade and glittering splendour were lessons about power, silence, and misogyny that shaped the rest of my career in HR. On this International Women’s Day, I want to share …
