I deliver Unconscious Bias training, though it’s not my bread and butter. Yet, it regularly gets the strongest response of any training. How? When people take the Harvard IAT test for Unconscious Bias, they find out that bias is not only about race, though this is vitally …
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Workplace bullying; the problem isn’t employees – it’s management.
The uncomfortable truths 81% of employers think they’re tackling workplace bullying.Only 36% of employees agree. That is what the latest research data from the CIPD and the BMC tells us as well as the fact that the biggest source of workplace bullying isn’t difficult employees. It’s …
When Confidence Outruns Expertise: What the Dunning–Kruger Effect Teaches Leaders
Whenever I hear the phrase, “you’ve got this,” I have a small, instinctive cringe. Not because I doubt myself — but because experience has taught me something different about complex challenges: the more complicated a problem, the less likely it is that anyone can confidently predict …
What My Early Career at Harrods Taught Me About Power, Silence, and Misogyny
In 1989 I started my career as a graduate trainee with Harrods. It seemed like a dream job. But behind the polished façade and glittering splendour were lessons about power, silence, and misogyny that shaped the rest of my career in HR. On this International Women’s Day, I want to share …
Workplace Stress and SMEs
In stress awareness month, what can SMEs do to manage workplace stress - 5 easy ways to bring about change. Workplace Stress - the research 2022 health and wellbeing research by the Chartered Institute of Personnel and Development (CIPD) has found that workplace stress is a significant cause …
What SMEs need from Occupational Health (OH)
"Fatal accidents are nearly eight times more likely in SMEs, and nonfatal workplace injuries are as much as 50% more likely to happen." Tremblay A, Badri 2018 Spare a thought for the small business owner. They have to secure a continuing revenue stream, provide competitive, expert-led services …
